Our laboratory is very interested in feedback, both positive and negative, from its customers. Your feedback will be used to improve our management systems, testing and calibration activities and customer service.
1. Laboratory Name (required)
2. Laboratory Location
4. How likely is it that you would recommend this laboratory to a friend or colleague?
5. Overall, how satisfied or dissatisfied are with our laboratory?
6. How well do our laboratory services meet your needs?
7. How would you rate the quality of our laboratory services?
8. How would you rate the value for the cost of our laboratory services?
9. How responsive has the laboratory been to your questions or concerns about your laboratory data or services?
10. How likely are you to request any of our laboratory services again?
11. How long have you been a customer of our laboratory?
12. Do you have any other comments, questions or concerns?